Last Updated: December 29, 2019
On or through this Website.
In email, text, and other electronic messages between you and this Website.
Any information we collect offline;
Any information collected by a website operated by a third party which PMG may link to or be accessible from the Website or;
Any activities PMG takes on behalf of its clients – in which it acts as a data processor.
If you wish to inquire about the data processing, we undertake for any of our clients, or wish to assert your data protection rights regarding that processing, please contract the releveant client directly. If you do not know who our client is, you can contact us directly with your request. Please click on the following link if you want to understand how PMG works with our clients and processes information on behalf of our clients.
We collect information to provide better experiences to the Users of this Website – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the products and services that matter most to you, or which digital experiences you may not yet be aware of but might enjoy.PMG collects and processes two basic types of information from and about Users:
Personal information: This is information that personally identifies one individual from another or enables you to be individually contacted (for example, names, e-mail addresses and other contact information). This information is voluntarily provided to us by Users and is used by us for the purpose of responding to user submissions and fulfilling requests for further information about our services.
Aggregate user and tracking information: This information gives us insights on how Users use our Website. This data is anonymous and does not contain any personal information. We use this information to ensure that our Website, e-mails and marketing efforts continue to appeal to Website visitors and clients.
This information is collected in the following ways:
For visitors to PMG’s website who are interested in working for us, PMG collects the personal information that you provide when applying for open positions through our online career center. You may receive additional information from PMG regarding your application at the address you provide.
We do not use any of the personal information you provide to PMG to request information about PMG’s or its client’s products and services as part of your application for employment or for any other purpose. We do not sell or rent such information.
Any personal information collected by PMG is controlled by PMG at its Fort Worth, Texas headquarters.
We use information that we collect about you or that you provide to us, including any personally identifiable information:
To present our Website and its contents to you.
To provide, maintain, protect and improve our services, to develop new ones, and to protect our Users.
To offer you tailored content – like giving you a more relevant ad experience and improving our businesses to better anticipate and meet your needs and desires.
To fulfill any other purpose for which you provide it.
To notify you about changes to our Website or any services we offer or provide through it.
In any other way we may describe when you provide the information.
We store the personal information you provide in a secure database in order to provide you with the information, products, and/or services you request and may be used to provide you with additional information about our services we believe may be of interest to you. The information is stored for a time period and in a manner relevant to responding to your request unless you request that it be removed. The information you provide us will be shared with PMG employees and service providers to the extent necessary to administrate our systems and/or accommodate your request.
As discussed above, we use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
We may disclose aggregated information about our Users, and information that does not identify any individual (non-personally identifiable information), without restriction, including with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
PMG does not share, sell or distribute personal information collected from Users with companies, organizations and individuals outside of PMG unless one of the following circumstances applies:
For legal reasons. We will share personal information with companies, organizations or individuals outside of PMG if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
comply with any applicable law, regulation, legal process or enforceable governmental request.
enforce applicable terms of service, including investigation of potential violations.
detect, prevent, or otherwise address fraud, security or technical issues.
protect against harm to the rights, property or safety of PMG, our Users, our customers or the public as required or permitted by law. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
If you are located in the European Economic Area (“EEA”), the United Kingdom (“UK”) or Switzerland, we will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries outside of the EEA, the UK or Switzerland. With respect to transfers of personal information to the U.S., PMG will comply with the level of privacy protection as is required by the EU-U.S. Privacy Shield Framework and the Swiss-US Privacy Shield Framework administered by the U.S. Department of Commerce, regarding the transfer of personal information from the EEA, UK or Switzerland to the U.S. Click http://www.pmg.com/privacy-policy/#privacy-shield-policy/ to view our Privacy Shield Policy.
People have different privacy concerns. Our goal is to be clear about what information we collect and how we use it, so that you can make meaningful choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your personal information:
Tracking Technologies. You can set your browser to refuse all or some browser cookies (including cookies associated with our services), or to alert you when cookies are being sent. To learn how you can manage your cookies on our Website, please see our
Google Ads. View and edit your preferences about the Google ads shown to you on Google and across the web, such as which categories might interest you, using Ads Settings. You can also visit that page to opt out of certain Google advertising services.
Profile Information. Take out any of your personal information associated with any PMG profile.
Notwithstanding anything contained herein, you may ask us to delete any information about you and cease further contact at any time by sending us a request http://www.pmg.com/contact/ marked “Privacy-Urgent”.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.
At times, our Website may provide interactive areas, such as chat rooms, forums and message boards available to Users. You are not required to provide any personal information when using these areas, but you may choose to do so. We strongly recommend that you DO NOT use your personal information as your user name and DO NOT post any personally identifiable information on line, since such information will be publicly available. We cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.
You may contact us at http://www.pmg.com/contact/ to request access to, to correct, to update or to delete any personal information that you have provided to us. To protect your privacy and security, we will also take reasonable steps (including seeking additional information or documentation) to verify your identity before updating or removing your information. Upon receiving your email with the request to update or remove your information, our privacy team will log the receipt of your request and will contact the appropriate data holder within PMG in order to enable them to process your request. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business. Information stored as part of this backup process will be deleted in due course on a regular schedule. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
PMG understands that the safety of your personal information is extremely important to you. Accordingly, we work hard to protect PMG and our Users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. In particular:
All personally-identifiable information is hashed using the SHA-256 algorithm immediately upon receipt.
PMG relies upon the Amazon Web Services infrastructure for continuous auditing by security accreditation bodies, including ISO 27001, FedRAMP, DoD CSM, and PCI DSS.i.
Personally-identifiable information is securely stored in an encrypted, distributed database, protected with Amazon’s Key Management Service.
Data stored on Amazon S3 is encrypted both at rest and in transmission using AES-256
Access to hashed personally-identifiable information is limited to PMG’s engineering group. Outside of engineering, only our proprietary applications may access hashed bulk files on behalf of PMG employees. Human access to raw personally-identifiable information is prohibited and restricted by our software.
Due to the nature of the Internet and related technology, we cannot guarantee the security of your personal information and PMG expressly disclaims any such obligation.
Provisions Applicable to International Users
PMG complies with the level of privacy protection as is required by the EU-U.S. Privacy Shield Framework and the Swiss-US Privacy Shield Framework administered by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from EEA member countries, the UK and Switzerland. To learn more about these Privacy Shield programs, please visit http://www.privacyshield.gov. To review PMG’s privacy shield policies, please visit http://www.pmg.com/privacy-policy/#privacy-shield-policy/.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on our Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at http://www.pmg.com/contact/.
PMG recognizes that the EEA, the UK and Switzerland have established strict protections regarding the handling of Personal Data, including requirements to provide adequate protection for Personal Data transferred outside of the EEA, the UK and Switzerland. To provide adequate protection for certain Personal Data about consumers, clients, business, job applicants and employees received in the US from the EEA, the UK and Switzerland, PMG has elected to comply with the level of privacy protection as is required by the EU-U.S. Privacy Shield Framework and the Swiss-US Privacy Shield Framework administered by the U.S. Department of Commerce (“Privacy Shield”). PMG adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.https://www.privacyshield.gov.For purposes of enforcing compliance with the Privacy Shield, PMG is subject to the investigatory and enforcement authority of the US Federal Trade Commission. For more information about the Privacy Shield, see the US Department of Commerce’s Privacy Shield website located at:
Third-Party Data Controllers. In some cases, we may transfer Personal Data to unaffiliated third-party data controllers. These third parties do not act as agents or service providers and are not performing functions on our behalf. We may transfer your Personal Data to third-party data controllers for the following purposes: business-intelligence analytics, data matching with other consumer-based databases, and targeted advertising. We will only provide your Personal Data to third-party data controllers where you have not opted-out of such disclosures, or in the case of sensitive Personal Data, where you have opted-in if the Privacy Shield requires consent. We enter into written contracts with any unaffiliated third-party data controllers requiring them to provide the same level of protection for Personal Data the Privacy Shield requires. We also limit their use of your Personal Data so that it is consistent with any consent you have provided and with the notices you have received. If we transfer your Personal Data to one of our affiliated entities within our company group, we will take steps to ensure that your Personal Data is protected with the same level of protection the Privacy Shield requires.
Disclosures for National Security or Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
PMG maintains reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the Privacy Shield.
You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.
You can direct any questions or complaints about the use or disclosure of your Personal Data to us at http://www.pmg.com/contact/. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 45 days of receiving your complaint. For any unresolved complaints, we agree to cooperate with the EU data protection authorities, the UK Information Commissioner or the Swiss Federal Data Protection and Information Commissioner. If you are unsatisfied with the resolution of your complaint, you may contact the EU data protection authorities, the UK Information Commissioner or the Swiss Federal Data Protection and Information Commissioner for further information and assistance.
Binding Arbitration. You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with PMG and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authorities and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration). [https://www.privacyshield.gov/article?id=ANNEX-I-introduction]
If you have any questions about this Policy or would like to request access to your Personal Data, please contact us as follows: http://www.pmg.com/contact/
We reserve the right to amend this Policy from time to time consistent with the Privacy Shield’s requirements.
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of PMG Worldwide, LLC and its subsidiaries (collectively, “we,” “us,” or “our”) and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
Personal information does not include:
Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the CCPA’s scope, like:
health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
Directly from our clients or their agents.
Indirectly from our clients or their agents. For example, through information we collect from our clients in the course of providing services to them.
Directly and indirectly from activity on our website (www.pmg.com). For example, from submissions through our website portal or website usage details collected automatically.
From third-parties that interact with us in connection with the services we perform.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
To fulfill or meet the reason for which the information is provided.
To provide you with information, products or services that you request from us.
To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.
To carry out our obligations and enforce our rights arising from contracts.
To improve our website and present its contents to you.
For testing, research, analysis, and product development.
For analysis on behalf of our clients.
As necessary to evaluate you for employment opportunities.
As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Identifiers.Category B: California Customer Records personal information categories. Category C: Protected classification characteristics under California or federal law. Category D: Commercial Information.
Category F: Internet or other similar network activity.
Category G: Geolocation data.
Category I: Professional or employment-related information.
Category K: Inferences drawn from other personal information.
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Calling us at 1.866.982.2586
Emailing us at:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If making a request on behalf of another, you must provide us with sufficient information to establish that you are authorized to make such request.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. At a minimum, please provide us with your name, telephone number, physical address, and email address.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you through a notice on our website homepage.
Effective Date: December 5, 2016Last modified: December 29, 2019